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Welcome,
Guest
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All we want to do is to help you but you have to help us by providing all necessary information.
We have > 12 products if you do not tell us the product name we will ask for it.
And you will waste time...
If you do not tell us version number we will ask for it
And you will waste time...
If you do not provide steps to reproduce the problem we will ask for it
And you will waste time...
If you do not post screenshots we will ask for it
and please post useful screenshots not just error message so we can see what is going on,
also post logs, example of source data and table creation scripts and of course tell us about the database you are working with
And of course you have to install all the patches for the databases/clients and OS before contacting the support
Remember it is you life you are wasting...
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